Privacy Policy | 騰騏科技有限公司

E3DPlayer

Privacy Policy

JoyVision Technology Co., Ltd.

This Privacy Policy explains how JoyVision Technology Co., Ltd. (hereinafter referred to as “JoyVision” or “we”) collects, uses, discloses, processes, and protects your personal information through the E3DPlayer application. By using our products or services, you agree to the terms of this Privacy Policy and any updates.

Information We Collect

We may collect and process the following types of information:

• Device MAC Address: Used to distinguish different devices to improve and optimize our service experience.

• Bluetooth Information: Used for binding the device with the mobile phone.

• Phone IMSI and IMEI: Used to distinguish different devices, provide customized features, and improve and optimize our service experience.

• Account Information: We may collect and use information related to your JoyVision account.

• Location Information (only applicable to certain services/functions): Includes region, country/region code, city code, mobile network code, mobile country/region code, cell identification, region name, longitude and latitude information, time zone settings, language settings, etc.

• Log Information: Includes information related to your use of certain features, applications, and websites, such as cookies and other anonymous identifier technologies, IP addresses, network request information, temporary message history, standard system logs, and crash information.

• Account Credentials: Includes password, security questions and answers, and other information.

• Photo Storage and Import Permissions: Requests phone storage and camera permissions.

In this Privacy Policy, “personal information” refers to information that can be used to directly or indirectly identify an individual, either alone or in combination with other information. By using JoyVision products and services or any other behavior permitted by applicable laws, you are deemed to have read, acknowledged, and accepted all terms described in this Privacy Policy, including any changes we may make from time to time. We are committed to protecting the privacy, confidentiality, and security of your personal information by complying with applicable laws and ensuring that all employees and agents fulfill these obligations.

If you have any questions about the data processing practices outlined in this Privacy Policy, please contact info@joyvision-3d.com We will do our best to address your concerns.

To provide you with our services, we will require you to provide necessary personal information. If you do not provide this information, we may not be able to provide our products or services to you.

How We Use This Personal Information

We collect personal information to provide you with our services and products and for legal compliance under applicable laws. You agree that we may process and disclose personal information to our affiliated companies and third-party service providers for the following purposes:

• Providing, processing, maintaining, improving, and developing our products and services.

• Communicating with you: For example, updates, device firmware/software updates, customer support, etc.

• Conducting marketing-related activities: For example, providing marketing and promotional materials.

• Analyzing and developing statistical data: To improve our products and services.

• Storing and maintaining your business operations or legal obligations.

• Providing local services: Without communicating with our servers.

Who We Share Your Information With

We do not sell any personal information to third parties but may share information with the following third parties:

• JoyVision affiliated companies: Including communication, social media, technology, or cloud services.

• Third-party service providers: Such as mail centers, delivery service providers, telecommunications companies, data centers, data storage facilities, customer service providers, advertising, and promotional service providers, etc.

We will ensure through contracts that any third-party service providers comply with applicable privacy standards.

Security Commitment

We are committed to protecting the security of your personal information. We have implemented reasonable physical, electronic, and administrative procedures to safeguard information, including encrypting data using Secure Socket Layer (SSL). All personal information is stored on secure servers and protected in controlled facilities.

What You Can Do

You can protect your personal information by not disclosing your login password or account information to anyone. Always log out of your JoyVision account at the end of each session. If there are any security issues, please notify us immediately.

Retention Policy

We retain the information we collect about you for as long as necessary to achieve the purposes for which it was collected or as required by applicable laws. Once the information is no longer needed, we will stop retaining or delete the personal information.

You Can Control Your Personal Information

You can control the collection, use, and disclosure of your personal information in the following ways:

• Change Privacy Settings: For example, turn on or off user experience planning and location access features.

• Access or Change Your Information: Log in to your account to access or change more details about personal information.

• Withdraw Consent: You can withdraw your consent for us to collect, use, and disclose personal information by sending a request to info@joyvision-3d.com

If you have any questions or feedback about this Privacy Policy, please contact us

2Dto3D info@joyvision-3d.com

Thank you for taking the time to familiarize yourself with our Privacy Policy!